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Detajet e punės
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Kompania: Solaborate Solaborate
 
Titulli: Sales and Customer Service
Kategoria e punės: Shėrbime tė klientėve [ Tė gjitha punėt nė kategorinė Shėrbime tė klientėve  ]
Pėrshkrimi:
In our expansion journey, we are seeking to add a creative Customer Service Representative team member who will act as a link, provide product/services information, ensuring customers are satisfied with the product or service, and resolve any emerging problems that our customers might face with accuracy and efficiency.

The ideal candidate will be responsible, but not limited to, for the following tasks:

Handle customers 24/7 live support via chat and (if it’s necessary) calls.
Reply to social media, email and any other platforms that Solaborate uses.
Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Be friendly and patient with the customers.
Generate sale leads, and user acquisition ideas through different marketing channels
Work closely with the Marketing Department
Meet personal/customer service team sales targets
Follow communication procedures, guidelines and policies
Daily reports and results on tasks.
Shkathtėsitė: The ideal candidate needs to possess the following qualifications:

Excellent knowledge of the English Language, written and spoken (Important)
Customer support experience is a plus
Customer orientation and ability to adapt/respond to different types of customers
Excellent communication skills
Ability to multi-task, prioritize, and manage time effectively and efficiently;
Able and willing to work with different shifts (day and night).
Gjuhėt e kėrkuara:
  • Anglisht-Shumė mirė
Lloji i punėsimit: Me orar tė plotė, Me kontratė
Paga: E pacekur
 
Informatat tjera
 
Diploma: E Pacekur
Pėrvoja (vite): E pacekur
Lokacioni i punės: Prishtinė, Kosovė
Adresa: St. Bedri Pejani
Kodi postar: 10000
Beneficionet dhe informatat e tjera: Start Date: ASAP

Type: Full-time

If you possess the required attitude, skills, and experience, seize this great opportunity to become one of us and apply today by sending your CV (in English) atcareers@solaborate.com.

Solaborate LLC is an Equal Opportunity Employer. All applications will be treated with the strictest confidence. Only short-listed candidates will be notified.
Data e shpalljes: 18/01/2018 / Shikuar gjithsejt 413 herė
 
Kontakt informatat
Kompania: Solaborate
Kontakt email: careers@solaborate.com
Adresa: St. Bedri Pejani ,Prishtinė 10000 - Kosovė
Kontakt tel.: 049860861
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